Delivering Joy, One Wooden Toy at a Time
At Kukoo Montessori we know how exciting it is to wait for your wooden toys to arrive. We want to make the shipping process as smooth and quick as possible, so every package arrives at your doorstep ready to play with your little one. Below you’ll find all the info you need to know about our shipping policy.
Delivery Time
Once you’ve placed your order it will go through two stages before it arrives:
Processing Time:
Once payment is confirmed we’ll start preparing your order straight away.
This takes 1-4 business days to get your items packed and ready to ship.
Transit Time:
Delivery time varies by location. We ship from the warehouse nearest to your address to get it to you as quickly as possible.
- USA: 5–8 business days
- Australia: 10–20 business days
- Canada: 7–10 business days
- UK: 8–15 business days
- Other Countries: 10–25 business days
📧 Check your email! You’ll get an email with tracking info once your order ships.
Shipping Cost
Our shipping costs are based on your location and package weight.
- Enter your shipping address and proceed to checkout to see the exact cost.
- We promise to be fair and upfront with all our shipping.
Address Changes
Please double-check your shipping address before you order.
- If you notice an error after you’ve ordered contact us at [email protected] and we’ll try to update your address before the package ships.
- Orders with incorrect or incomplete addresses may be returned or destroyed by the courier and we can’t be held responsible.
Customs and Duties
For international orders:
- Some countries may require customs fees, import taxes or additional charges for your package to be delivered.
- These costs are the responsibility of the recipient and are not included in the price of your order.
Lost or Damaged Packages
We take care of every package, but if your order is lost or damaged, get in touch.
- Email us at [email protected] with your order number and photos.
- We’ll get back to you quickly to sort it out. Whether that’s a replacement or a refund.
At Kukoo Montessori we deliver not just wooden toys but also a great shopping experience. If you have any questions or concerns about shipping, get in touch anytime. We’re here to help!